Last Updated: May 7, 2026
What Information Do We Collect?
Personal Information You Provide:
- Name, email address, phone number, billing address, and shipping address
- Payment information (credit card or PayPal – processed securely by our third‑party payment processors)
- Account credentials (if you create an account on our Site)
Information Collected Automatically:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and referral source
- Cookies and similar tracking technologies
How Do We Use Your Information?
We use the information we collect to:
- Process, fulfill, and ship your orders
- Communicate with you about order status, shipping updates, and customer service inquiries
- Improve our website, products, and customer experience
- Detect, investigate, and prevent fraudulent transactions or unauthorized activities
- Send marketing communications only if you have opted in – you may unsubscribe at any time
- Comply with legal obligations
Do We Sell Your Personal Information?
No. We never sell, rent, or trade your personal information to third parties for their own marketing purposes.
Who Do We Share Your Information With?
We share limited information only with trusted third‑party service providers who assist us in operating our business:
- Shipping carriers (to deliver your order)
- Payment processors (PCI‑compliant partners such as Stripe and PayPal)
- Email service providers (to send order confirmations and customer service replies)
These third parties are contractually obligated to protect your information and may only use it for the specific services they perform for us.
Cookies
We use essential cookies to make our Site function properly (e.g., shopping cart functionality). You can disable cookies in your browser settings, but please note that some features of the Site may not work correctly as a result.
Data Security
Our entire website is protected by SSL encryption (look for the padlock icon in your browser‘s address bar). Payment information is processed by PCI‑Level 1 compliant partners. We do not store full credit card numbers on our own servers.
Your Privacy Rights (Your Information, Your Choices)
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal exceptions)
- Opt out of marketing communications at any time
- Withdraw consent where we rely on consent as the legal basis for processing
To exercise these rights, please email us at info@dcshoseshop.com. We will respond within 30 days.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or tax reporting requirements. Typically, we retain order information for 7 years to comply with tax and recordkeeping obligations.
Children‘s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete such information.
Third-Party Links
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those third‑party sites. We encourage you to review the privacy policies of any external websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last Updated” date at the top of this page and notify you via email or a notice on our homepage.
Privacy Questions?
Email us at info@dcshoseshop.com – we will respond within 24 business hours.